Aglo Systems Privacy Statement
Aglo is bound by the Privacy Act 1988 (Cth) (the Act) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) (PAA) and will collect, use, disclose and hold personal information pursuant to the Act and the PAA.
Collecting and use of personal and non-personal information
We advise that we can collect information from you in a number of ways when you visit our Website, including:
- When you contact us;
- When you submit a questionnaire;
- Participate in a competition;
- Make a product or service inquiry;
- Purchase products;
- Use of your internet browser;
- Use your IP address; and
- When the details regarding what you are browsing, including but not limited to date/time, the products viewed, the amount of time you spend on our website and when you return to our website. Cookies are used to collect this information and also for the purpose of remembering passwords and recognising prior users. Users can choose to decline cookies.
Under the Act sensitive information is defined to include information or an opinion about an individual’s political opinions, health information, racial or ethnic origin, criminal record, religious or philosophical beliefs, membership of a political association, membership of a trade union or other professional body.
Sensitive information will be used for the primary purpose in which it was obtained or for a secondary purpose which is directly related to the primary purpose. Further, in circumstances where your consent has been obtained or permitted by law to do so.
Disclosure of personal information
We may be obligated to disclose your information in response to court orders and/or provide information to law enforcement agencies as permitted by law.
Security and access of personal information
Aglo is dedicated to keeping personal information secure. This includes physical security, computer and network security, communications security and personnel security.
When you provide sensitive information via our website that information is protected with state of the art encryption software. We provide this level of security to ensure that your sensitive information is secure and safe. Sensitive information such as credit card details are encrypted by the software and whilst you are on a secure page you will notice the lock icon on the bottom of your web browser becomes locked. All of our users information is restricted to our Website.
Personal information provided by you will be kept confidential and will not be available for unauthorised disclosure or use. Personal information received by you will be stored by us for approximately seven years.
You can make a written request via email to access your personal information and/or contact us on 1300 601 931.
If you have any concerns with the way in which Aglo has handled your personal information, please provide your concerns in writing to [email protected]. If following the complaint process, you are still concerned, you can lodge a complaint with the Office of the Commissioner for Privacy and Data Protection.